Refund policy

REFUND & RETURN POLICY

CLASSIC FASHION – Customer Satisfaction Is Our Priority

At CLASSIC FASHION, we are committed to providing premium-quality leather jackets, bags, shoes, boots, and accessories. We value our customers and want you to be completely satisfied with your purchase.

Please read our Refund & Return Policy carefully before placing your order.

1. 30-Day Return Policy

We offer a 30-day return policy from the date you receive your order.

To qualify for a return, the following conditions must be met:

  • The product must be unused, unworn, and in its original condition.

  • The item must not have any damage, stains, scratches, or signs of use.

  • All original tags, labels, and packaging must be included.

  • The returned parcel must be properly packed and protected.

  • Customized leather jackets must be returned in their original customized condition without alterations or damage.

Products that do not meet these conditions may not qualify for a refund.

2. Customized Leather Products

We specialize in customized leather jackets and personalized leather products.

Customers should carefully check their measurements, selected colors, designs, and customization details before confirming an order.

Customized products are eligible for return within 30 days, provided they meet our return conditions mentioned above.

Products that have been altered, modified, or damaged after delivery may not qualify for a return.

3. Refund Policy

Once we receive your returned product, our team will inspect its condition.

If your return is approved:

  • Your refund will be processed to your original payment method whenever possible.

  • Refund processing may take 5–10 business days after approval.

  • Original shipping and delivery charges are non-refundable.

  • Return shipping costs are the customer's responsibility unless the return is due to an error on our part.

You will receive a confirmation once your refund has been approved.

4. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

To help us resolve the issue, provide:

  • Your order number.

  • Clear photographs of the product.

  • Photographs of the parcel and packaging.

  • A brief description of the issue.

Our customer support team will review your complaint and provide an appropriate solution.

5. How to Request a Return

To request a return or refund:

  1. Contact our customer support team within 30 days of receiving your order.

  2. Provide your order number and reason for returning the product.

  3. Share product photographs if requested.

  4. Wait for return instructions and approval.

  5. Pack the product securely and send it to the authorized return address.

  6. Once received and inspected, your refund will be processed if approved.

Please do not send products back without contacting our support team first.

6. Non-Refundable Charges

Please note the following:

  • Original shipping charges are non-refundable.

  • Return shipping costs are not covered by CLASSIC FASHION unless the return is due to our mistake.

  • Customs duties, import taxes, and other additional charges are not included in product refunds.

7. Contact Us

If you have any questions about our Refund & Return Policy, please contact us:

Store Name: CLASSIC FASHION

Email: classicfashion2007@gmail.com

WhatsApp: +92 312-7619634

Return Period: 30 Days

We appreciate your trust in CLASSIC FASHION and look forward to providing you with quality products and excellent customer service.

CLASSIC FASHION – Crafted in Leather. Designed for Style.